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FAQ

Παραγγελία

I can't assemble juicer properly?
  • Ensure you assemble the juicer correctly by following the red dot system
  • Firstly unpack all parts in the box and put on a kitchen bench or table
  • Unwrap all the plastic and separate all the parts
  • Place the base of the juicer near a power point ready for use
  • Take the strainer and put it into the rotation wiper, give it a turn so it naturally turns easily
  • Take the Juicing screw and place it in the strainer, allow it to drop naturally
  • Check under the juicing bowl and ensure the rubber seal is sealed
  • Place the rotation wiper with the strainer, place the juicing screw in the juicer bowl
  • Place the juicing bowl on the base of the juicer where the red dot is, ensure it is placed comfortably and the juicing screw can turn
  • Place the hopper lid on top of the drum lid
  • Place the lids on the juicer bowl where the red dot is and then click it to the left to lock it in
  • Then turn on the juicer for use
  • Note the juicer will not start unless all the above is in place
  • For safety reasons all the parts need to follow the red dot system

Αποστολές, επιστροφές & ανταλλαγές

Ποια είναι η πολιτική αποστολής;
  • Once you have finished juicing, close the smart cap and pour water into the juicing chute, turn the motor on to flush clean the juicer
  • Place both hands on the juicer lid and twist to the right to the open position and loosen the lid, lift off the base and take it to the sink
  • Remove the top and give it a rinse in warm water, if you feel it needs some detergent, apply it
  • Separate the rotation wiper with the strainer and juicing screw from the juicing bowl
  • Tip the strainer upside down into your hand so the juicing screw falls into your hand
  • Separate the rotation wiper from the strainer
  • Place all parts into a sink of warm soapy water or rinse thoroughly under warm water
  • When cleaning the juicer bowl you are required to take out the rubber plug under the juicing bowl to rinse through any excess pulp that may be left, use the end of the brush provided to help you push it through, put the plug back in once cleaned . This is something that can easily be forgotten, so try to remember. If you forget the juicer bowl will not fit properly on the base of the juicer and will not start. Or if it does start it will add pressure to the juicer and not give you the best juice possible, with extra pulp coming through to your juice
  • Washing the strainer properly is very important because if you leave any excess pulp on the strainer, the quality of your juice will be lower. It is very easy to clean. Put the strainer under warm water and with the brush provided this should be a 1 minute job
  • Once you have rinsed all the parts put them on a towel to dry
  • The entire cleaning process should take between 2 to 5 minutes
  • To assemble the juicer refer to the notes above on how to assemble the juicer
  • It is important to note that the cleaner you keep your juicer parts, the better performance you will get from your juicer. Try not to build any excess juice residue on the parts
Στέλνετε στο εξωτερικό;
  • All parts are BPA Free therefore they do not contain the chemicals that allow it to be dishwasher safe
  • Cleaning process is very simple, just pull the three parts apart and rinse in warm water or wash as you wish
  • Brush the little fiber that is caught in the basket for about a minute and everything should be clean
  • Ensure you check the groove under the juicing screw is cleaned properly before reassembling the juicer
  • Also ensure you plug in the rubber plug under the bowl to seal the part completely before juicing again
  • Ensure the juicer does not build any residue film stain on the parts

Χαρακτηριστικά

Πόσα μοντέλα πουλά η Kuvings στην Ινδία;

There are over all 6 models of Cold Press Juicers from Kuvings

  • B1700 Professional Cold Press Whole Slow Juicer
  • EVO700 Professional Cold Press Whole Slow Juicer
  • EVO810 Elite Professional Cold Press Whole Slow Juicer
  • EVO820 Elite Professional Cold Press Whole Slow Juicer
  • CS600 Chef Commercial Cold Press Whole Slow Juicer
  • CS700 Master-Chef Commercial Cold Press Whole Slow Juicer
  • There is one model of Personal Blender from KuvingsKuvings Nutri Blender
  • There is one model of Electric Pressure Cooker from KuvingsKuvings Multipot 6L
What can the sorbet/ice cream maker be used for?

Making Frozen desserts like Mango ice cream, Strawberry Ice Cream & Banana Ice Cream

Σε τι μπορεί να χρησιμοποιηθεί το smoothie maker;

Making Dairy or non-Dairy Smoothies

Γιατί ο αποχυμωτής Kuvings εκχυλίζεται γρηγορότερα από άλλους αποχυμωτές, παρόλο που χρησιμοποιεί το σύστημα ψυχρής έκθλιψης;
  • Kuvings is an international brand with their own factory and patented cold press juicer motors
  • The reason why a Kuvings can juice all fruit and vegetables hard or soft is because of its strong motor and high torque
  • It also has a larger juicing screw with two revolutions' which means it squeezes the juice twice as fast as compared to other juicers
Μπορούμε να κάνουμε χυμό χόρτου όπως σιταρόχορτο, σέλινο και μαϊντανό στο μηχάνημα;

You can surely juice green in Kuvings Whole Slow Juicer. Just ensure that you cut them into small parts. Long greens can get entangled in the juicing screw (auger) and damage the machine

Συστατικά

How do I prepare the ingredients for juicing?
  • You can put in whole apples, whole oranges and pears, cut carrots once long ways, cut greens if you are making more than a liter of juice at a time
  • Always cut the beetroot for all juicer models by cutting the beetroot in half, laying it flat on the chopping board and then slicing it into 6 to 8 pieces the shape of half moons
  • The CS600 commercial model needs produce cut into 2 to 5cm sizes, to fit through the self-feeding mouth, handfuls at a time, apples and oranges can be put through whole
Πώς να χρησιμοποιήσετε τα καρότα και τα παντζάρια;
  • As there are no metal blades in a Kuvings Cold Press Juicer that rip and tear open the produce to extract the juice so you must take a moment to properly prepare the carrots/beetroots before juicing.
  • A cold press juicer presses and squeezes the produce to extract the juice just like chewing. The result is a much richer juice both in nutrients and flavor
  • To make it easier for the juicer to squeeze, it is recommended that you cut the carrots in half lengthways and beetroot is cut into smaller pieces
  • DO NOT cut carrots into small pieces horizontally and feed into the juicer
  • Finally DO NOT overload the juicer with multiple pieces of carrot/beetroot. It is recommended that you wait for each piece to be pressed before adding the next piece of carrot to the juicer
  • Take your time and enjoy making a fresh, natural, healthy cold pressed juice
Είναι δυνατή η παρασκευή γάλακτος ξηρών καρπών σε αποχυμωτές Kuvings;
  • Soak the almonds in water for at least 3 hours
  • Using a large spoon or ladle, carefully measure out the mixture into the Kuvings Whole Slow Juicer, making sure to add equal parts almonds and water each time
  • You can add a quarter of a pear if you would like the milk a little sweeter
  • Use the pulp for sweets, cakes, cereal or enjoy a mixed nut energy bar
Which ingredients not to use in Kuvings Whole Slow Juicer?

While the juicer is great for extracting juice from all vegetables, fruits and also extracting nut milk, there are few ingredients you need to be careful about.

  • Hard Seeds: Fruits like Peach, Apricot, Plum, and Mango have large seeds. Remove these large seeds before juicing
  • Hard or Inedible Skin: Fruits like Pineapple, Orange, Mango, and Watermelon have hard or inedible peels. Please remove these peels
  • Frozen Fruit: Frozen Strawberry, Blueberry, Raspberry. It is important that you let these ingredients thaw for 5 minutes before you use them for making sorbets
  • Vegetable/Animal Oil: Sesame Seed, butter, margarine, etc. Do not extract ingredients containing vegetable or animal oil. It can all together damage the juicer
  • Others: Coconut, Sugarcane or whole grain

Troubleshooting

Τι κάνω εάν ο κινητήρας δεν λειτουργεί;
  • Check the plug has not been pulled out accidentally from the power socket or the switch is turned off
  • Check the tip of the hopper lid to ensure the magnet has not fallen out
  • Ensure that the lid is perfectly in place such that the red dot is aligned with the '| |' sign on the right of the Close message. The juicer will not start unless all parts have been assembled properly
  • Call 1800 102 2239 or email info@kuvingsindia.in for further assistance
Γιατί το σουρωτήρι δεν διαχωρίζει αρκετά τον χυμό από τον πολτό;
  • Adding too much produce in a short period of time may clog the strainer. Use the reverse button to unclog the produce and keep juicing. Allow the juicer to squeeze and press what has not been juiced in the bowl
  • If the juicer parts have stains and have not been cleaned properly this could create this problem. Soak parts in hot water and Bi-Carb Soda overnight. Wash and dry them well to eliminate this problem
Τι γίνεται αν μετά τον χυμό, η υγρασία του πολτού είναι υψηλή;

Ensure you push the silicon plug under the juice bowl firmly

What if I can't get the Bowl Lid off?
  • Put your body weight on the lid, turn the hopper lid part counter clockwise to open the lid
  • Press the reverse button a couple of times to loosen the product in the juicer bowl
  • Pour a liter of water through the juicer and turn the on switch on, this should loosen the lid
  • Do this up to 5 times if you need to
  • Slice a lemon with the skin into 4 rings and put it through the juicer, then follow it up with a carrot that should also release the lid
  • Ensure you are trying to take the lid off while the top set is on the base of the juicer if this does not work put whole juicer lower than your bench, either on a chair or table, lean onto the lid with your body weight, treat it like a medicine bottle, push down and then turn to the open position
  • If the lid is half on and half off, do the same as the above put turn to the close position instead
  • If not successful call 1800 102 2239 for assistance
What if the Juicing bowl is moving in the middle of operating?
  • It is completely normal if the juicing bowl moves a little while operating, normally occurs when juicing fibrous vegetables.
  • If it moves a lot you have probably overloaded it by putting produce through too quickly or the pieces were too large. This may occur with beetroot, as it is very hard.
  • If the piece is a little large do not put another piece in until it has worked through the last piece of fruit or vegetable.
Τι γίνεται αν ο Αποχυμωτής σταματήσει στη μέση της λειτουργίας;
  • Too many fruits or vegetables in the juice bowl may have overloaded or overheated the motor
  • Please wait until the appliance has cooled down to use it again. Could take 10 minutes
  • Check if anything is clogged in the juicing screw, if the motor starts to work again, there is nothing wrong with the motor.
  • When using the fruits or vegetables with a hard seed in it, please remove all the seeds in the fruits or vegetables before use or it may break the juicing screw.
  • There is a possibility that the produce might get stuck in the machine because of large fruits or long greens. Ensure that these parts are removed. Going ahead do not use large pieces for hard vegetables or long greens.
Τι γίνεται αν η ποσότητα του χυμού δεν είναι πολύ;
  • Each fruit or vegetable to be juiced may produce a different amount of juice
  • Even the same fruits or vegetables can have different amounts of juice due to the freshness of the fruits or vegetables
  • Winter vegetables like carrot, beetroot and celery yield less in summer and create more pulp because they are drier and harder
  • To extract more juice out of the refrigerated fruits or vegetables, put it in clean water and wait until the fruits or vegetables are moist enough to be extracted.
  • Carrot has high fiber, which is hard to extract, to get the best result from extracting carrot put in with different high fiber fruits or vegetables. Such as, kale, leafy green vegetable
  • Please cut the carrot into long and thin pieces if the carrot is very large to get the best result
  • Check if the pressure silicon is assembled properly
Τι γίνεται αν το μπολ αποχυμωτή έχει κολλήσει στο μηχάνημα;
  • Close the smart cap
  • Pour one cup of water into the juice bowl
  • Feed one long carrot all the way through
  • Then press reverse and let it come back up
  • Remove the lid
  • Jiggle the strainer from left to right and pull up at the same time
  • This technique should release the suction that has been created through overfeeding. Please slow your juicing down next time and this should not happen again
  • If you still cannot remove the bowl please call 1800 102 2239 or email info@kuvingsindia.in for assistance
Χρειάζεται να ξεφλουδίσετε όλα τα φρούτα και τα λαχανικά;
  • Not all fruits and vegetables
  • You should peel Oranges, Kiwi Fruit, Melons, Bananas, Pomegranates and Sweet Potatoes
  • No need to peel Carrots, Beetroot, Apples, Pears, Ginger, Lemons (in moderation)

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